Terms and conditionsBy booking your holiday at Little Dodges you agree to the following terms and conditions: ContractThis contract becomes binding when you receive a booking confirmation from us – either by e-mail or post. This contract shall be governed by and subject to the laws of England and Wales. PaymentA deposit of 50% of the rental fee (or payment in full for a part week) is payable when booking within 7 days, unless you are booking within eight weeks of the start of your holiday, in which case the whole cost is payable. We will send you a confirmation, by post or email, upon receipt of this deposit. International bank transfersALL bank charges relating to money transfers MUST be met by persons renting the cottage to ensure the full rental required is received into the nominated account. Cancellation and InsuranceIf the booking is cancelled within 4 weeks before the arrival date, the entire rental fee will be due and no refund will be given. For cancellations made between 4 and 8 weeks before the arrival date, 50% rental fee will be refunded. For cancellations made more than 8 weeks before the arrival date, a full refund will be given less £100 administration fee. The amount of the cancellation fee constitutes reasonable estimated losses arising out of the cancellation. Cancellation InsuranceCancellation Insurance is not compulsory but we strongly recommend such insurance cover to protect against the cancellation penalty. Non-Availability of Cottage as BookedWe would only cancel your stay if the cottage were unavailable for reasons beyond our reasonable control. We would attempt to offer you alternative accommodation; however, if this was either not possible or not acceptable to you, then we would refund to you all monies paid to us. Our liability to you would not extend beyond this refund. ArrivalThe cottage will be available from 4.00pm on the day of your arrival, unless otherwise agreed in advance. DepartureWe require that you vacate the cottage by 10am on the morning of your departure. We ask that you leave the property in a clean and tidy condition. LiabilityWe do not accept responsibility for injury to persons or loss/damage to possessions unless caused by proven negligent act or omission of ourselves, our employees or contractors, or agents of the same, whilst acting in the course of their employment. This includes loss or damage to vehicles and their contents, and to the personal possessions you bring with you. ComplaintsShould you find any faults or have any complaints during your stay, please advise us immediately so that any appropriate action can be taken. In the case of a serious problem please confirm this in writing. Number of Persons in the PropertyThe number of persons occupying the property must not exceed the maximum number stipulated in the brochure/website or those already agreed at the time of booking. Joanna Mantle reserves the right to refuse entry to the entire party if this condition is not observed. Parties / VisitorsPlease ask before inviting visitors as doing so without the owner's knowledge could result in nullification of Insurance. Also in case of fire all persons need to be accounted for. Damage and BreakagesYou are responsible, whether caused directly or indirectly, for the cost of any breakages or damages to the cottage and its contents. In the event of damage to the property you will on an indemnity basis reimburse Joanna Mantle the cost of the repairing the damage. In the case of breakages you will on an indemnity basis reimburse Joanna Mantle the cost of replacing (as new) or repairing the damaged item or items. Web Site and BrochureWe make every effort to ensure that the information on our web site at www.littledodges.co.uk and in our brochure is accurate. We do however reserve the right to make small changes and we accept no liability for minor inaccuracies. DogsWe are sorry but no pets are allowed SmokingLittle Dodges is strictly NO SMOKING. ChildrenGuests must accept total responsibility for the safety of their children. Right of EntryJoanna Mantle and/or her agents shall be allowed the right of entry to the property at all reasonable times for the purpose of inspection or to carry out any necessary repairs or maintenance. More InformationFor further information about our terms and conditions of booking, please contact us on Little Dodges, c/o Dodges Oast, Curtisden Green, Goudhurst, Cranbrook Kent TN17 1LA |
||||||||||